Xbox gamepass add on free

[Nextgenotaku]

I have chosen xbox game pass ultimate for my free ultimate add on but have no idea how to activate it. Does anyone know hot to actually activate it? 

[Christopher_G]

Hi @Nextgenotaku 

Welcome to the community.

Did you add it in your My EE account? That should trigger an activation message to come through.

Chris

[Nextgenotaku]

Yes it's selected on the app as my add on they did it in store.

[James_B]

Hi @Nextgenotaku,

Have you checked your text messages from EE?

You should have received a link to activate your subscription.

James

[Nextgenotaku]

Yep, i've had nothing from EE about it

[James_B · Accepted solution]

Hi @Nextgenotaku,

Please get in touch with Customer Care so a member of the team can resend this for you.

They'll be happy to help. 🙂

James

[Nextgenotaku]

Sorted now, thank you

[James_B]

That's great @Nextgenotaku 

Thanks for letting us know. 🙂

James

[doom-lord]

I also have the Email to receive the free add-on, but finding it like stepping in unicorn poo

[Leanne_T]

Hi @doom-lord 

Thanks for coming here. 

Does the email have a link to complete the set up? 

Leanne 🙂