Xbox Game pass Ultimate

[KrazyJeffHD]

Hi, I purchased an xbox that included 24 months of Xbox Game Pass ulitmate on the 6/7/2023 however I've not received any codes or texts containing a link to activate or add this to my xbox live account.

Thanks

Gary Davies

[James_B]

Hi @Rhino24,

Welcome to the EE Community. 🙂
Are you following the link you were sent via text message?

James

[EndsBowen]

Still getting issues, moved to EE Giga Full Works from BT, supposed to get 12 months free Xbox Live. I have done multiple calls to 150 , twitter dms. 1) yes fault with website 2) code will be emailed to you 3) wait 2 weeks 4) fault with website - Rinse and repeat ... really really annoying transition from BT to EE.

Still getting this message every time - We've had a problem loading this info. Please try again in a while

then this - this service isn't working right now 

We’re working hard to get it up and running. Try again later, visit our website or get in touch if it’s urgent.

THIS IS EVERY DAY

[Neil-O]

Hi @EndsBowen I'm sorry, this needs to be escalated to our Xbox team. I'll send you a private message so you can get in touch with your details and we'll be happy to help.

Thanks

Neil

[EndsBowen]

Thank you, but I got hold of EE again Via X DM's , and a complaint has been raised and code ordered - given 5 days to wait for it; We shall see if we get anywhere this time. Thank you though. I appreciate the response.