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X Box tech add-on

Clovaview
Visitor

‎03-07-2025 10:15 AM

Been having problems with Xbox tech add-on. EE also added gamepass to my account at additional charge of £14 per month. This has now been resolved but Xbox says no longer have access. Do I have to contact EE to request it be activated again?? Had nothing but bother with this since October 2024. 

0 Helpful
1 REPLY 1
Michael_D
EE Community Support Team

‎03-07-2025 12:24 PM

Hi @Clovaview 

Thanks for coming to the community.

If the chargeable add-on was removed, it may mean that you have nothing in place with an active Game Pass. 

Can you try to go to ee.co.uk/xbox and enter the number that the Xbox is linked to and follow the steps to activate?

Let me know how that goes.

Michael