08-11-2024 09:47 AM
Good Morning, Is Their A Ruff Estimation when we can expect to get hella chill back I was late to finding out and my mother has been a loyal customer since 2014
12-12-2024 01:28 PM
Do we have any actual update on this? Because I have recently bought a bundle for the series X with game pass and it states you get it with that but I haven’t had anything? Cheers
12-12-2024 04:03 PM
Hi @AIexJ2
Welcome to the community.
Do you have a link for the offer you have purchased so I can take a closer look for you?
Linzi 😊
12-12-2024 04:54 PM
Hi @Linzi_H
You can see it says on your website in the link below you will get it if you got a bundle.
12-12-2024 04:58 PM
Which offer did you go for @AIexJ2, can you send the link for what you have purchased? I can then double check what information I have.
Linzi
12-12-2024 06:14 PM
13-12-2024 04:23 PM
Thanks, @AIexJ2
Eligible customers will receive an email to their registered email address with a redemption code. This can take up to 28 days to arrive.
Keep an eye on your emails, and spam/junk folder.
Chris
15-12-2024 01:40 PM
What’s your mum being a loyal customer got to do with anything
18-12-2024 06:46 PM
So is the promotion over? Still no code.
19-12-2024 10:08 AM - edited 19-12-2024 10:08 AM
Hi @Mighis
Did you order the game through the EE Store website, or one of the eligible gaming bundles? Has it been over 28 days since you ordered?
Chris
19-12-2024 01:05 PM
Thanks for getting back to me. Yes I waited the 28 days before reaching out. Cross-gen physical game for PS5. Is there any update on the codes?