The number to text to get my GeForce code

[Cowell1416]

Hi I wondering if anyone has the number you text for GeForce so I can get my code to activate my GeForce cloud gaming I’ve been in touch with ee and they are saying I should of received a text saying text the number GeForce to get my code to activation code but I’ve not received a text asking to text GeForce I look on my account and it says it activated but I haven’t text nothing to get get the code I wounderingbif anyone has the number you text to get the GeForce code 

[Cowell1416]

They said they will get back to me within 48 hours I’ve been waiting for 3 weeks 

[James_B]

Hi @Cowell1416,

I'm sorry to hear you haven't received an update.

I'd recommend getting back in touch on 150 to chase this up.

You can also chat online via the help tab in the EE app.

James

[Cowell1416]

I have done that still nothing it coming a joke 

[James_B]

When did you last call, @Cowell1416?

James

[mackemfoz]

This has also happened to me still no code 3 weeks later numorous phone calls latest being 4 mins short of 2 hours and then getting cut off  yesterday , 3 call backs from tech support and none have materialised and chats on message centre which have been nothing short of useless. I just want what I'm paying for !!!!

[Christopher_G]

Hi @mackemfoz 

Welcome to the community

Which product did you purchase? I'll see if I can get some details of this for you.

Chris

[Mahmadq2]

Did you ever get it solved? I have been told different things by 150. Tried all, and still waiting for a resolution for the last 2 weeks.

[Katie_B]

Hi @Mahmadq2. 

Please could you confirm what product you purchased?

Katie

[Mahmadq2]

I purchased the Xbox controller and the 3 month geforce now subscription bundle. I got the controller in time but no idea how to get the subscription activated. Spent about 5 hours on 150 but no resolve. 

[Linzi_H]

Thanks for letting us know @Mahmadq2 

If you haven't had any confirmation text or a unique voucher code to claim your subscription, then you're doing the right thing by speaking to our Guides directly to raise this. 

I appreciate if you've been on the phone already it's not ideal having to call back, but I am confident the team can get this resolved for you.

Linzi