14-01-2023 08:36 AM
Hello, I was recently looking at the PS5 & PS Plus Premium Bundle 2 year contract but now every time I click on the link for it I get "Sorry, there was a problem while trying to display the page"..
Is there any way around this? Since it still claims to be 'in stock'. I'd really like to get this offer.
I am an existing customer far beyond the requirement, tried different browsers, cleared cache etc.
Any help appreciated.
14-01-2023 10:38 AM
I am also having this issue
14-01-2023 11:23 AM
Hi @KallumRitson.
I'm sorry to hear this is happening.
If it's not working on multiple browsers it may be an account issue.
I'd recommend getting in touch with our Customer Care team so they can manually process this for you.
Jon
14-01-2023 12:46 PM
I dont think so that is account issue, because a lot of people cant find or click on to this bundle. It is from EE side not frim customers. Yesterday I wasnt able to go on this website because of an error, now I cant even find this bundle. What is going on?
15-01-2023 01:16 PM
I had reply from twitter saying the bundle is out of stock? However, I don't see why it would just completely disappear from their website if that is the case
15-01-2023 02:55 PM
Hi @krushby90.
Some on the PS5 bundles are out of stock, but the ones I can see on the website are showing as in stock currently.
Jon