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PS Portal Hotspot connection Issue

Joe179
Investigator
Investigator

I have an iPhone 14 Pro Max, and hotspot works fine with all of my devices. 
however, for some reason I cannot hotspot to my recently purchased PS Portal. Please could you advise what if anything I need to do to get this to work as it seems EE have some sort of restrictions in place. 

thanks in advance 

26 REPLIES 26

Can I ask what this does, before I install it? It says that traffic can be monitored when I go to install on phone - is this safe or am I leaving my device at risk?

many thanks

Schmooglider
Visitor

no idea if solved this but this video has just worked for me on EE. Connected first time. 

https://youtu.be/7FW0hvzUs5E?si=rdnry1Qul05dPFnY

Didgeriwho
Visitor

I know this is now an old(ish) thread, but if anybody finds it, I got this working after completing multiple steps. I am in the UK using an iPhone 14 with iOS 18.1.1

I set a static IP for my PS5 on my home router.

I forwarded the following TCP/UDP ports on my home router - 987, 8572 and then the range 9295 to 9308

I then followed the steps in the below video on my PS Portal. The only thing I did that was different to the video was the name of the network (hotspot) I was connecting to and its password (both of which can be found on your iPhone), everything else I did exactly as demonstrated.

https://www.youtube.com/watch?v=7FW0hvzUs5E

I am now able to connect my Portal to my phone's hotspot and have it connect back to my PS5. 

Hi , I will try tomorrow to see if it will work for me too.... i have a Samsung Galaxy S24 ultra  , hopefully it will work...

Thank you worked for me! 

Thank you was going mad! 

I’m having same issue did you work yours out please

This didnt work for me 😞