NS voucher already redeemed

[AliciaSLi]

Hi, I recently received two Nintendo Switch Online membership vouchers as part of my Nintendo Switch 2 bundle from EE.

I tried to redeem both codes for the first time, but both are showing “This code has already been used.”

I have never redeemed either of these codes.

Could someone from EE please advise how I can get these vouchers replaced or have this escalated to the relevant gaming team? Thanks.

[Alex_H · Accepted solution]

Hi @AliciaSLi,

Welcome to the EE Community

I am sorry to hear you are having an issue redeeming the vouchers that you recieved with your Nintendo Switch. I would recommend calling our electronics team on 0800 0790 062 to let them know and they will have this investigated for you.

Alex