1 SOLUTION
Accepted Solutions
Hi @Lainey77
By default, content lock will be on, which restricts access to 18+ content.
To see if you have content lock applied, call 1818 and choose option 2.
You can change your content lock settings by calling the same number and option, or in your My EE account online if you have one.
You can remove content lock in various ways:
- Online using a credit card
- In your My EE account, if you have one
- In-store with Photo ID
- By calling 150 with a credit card
Thanks,
Alex
If I solved your issue, please click the solution button below!
If you found my post useful, click the thumbs up button!
To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a Hi @Lainey77
By default, content lock will be on, which restricts access to 18+ content.
To see if you have content lock applied, call 1818 and choose option 2.
You can change your content lock settings by calling the same number and option, or in your My EE account online if you have one.
You can remove content lock in various ways:
- Online using a credit card
- In your My EE account, if you have one
- In-store with Photo ID
- By calling 150 with a credit card
Thanks,
Alex
