12-10-2023 03:22 PM
Ordered X box S over a week ago and chose the 3 payment option. I received confirmation of the order, an invoice and also that the 1st payment has been taken. What I have not received is any confirmation of when I will receive this which is a birthday gift for my son which is this Monday! when will I get this? so disappointed with the lack of information and that you don't have anyone you can call. What is the situation as my son will be devastated
12-10-2023 04:18 PM
Hi @scoogers.
I am sorry to hear you have not yet received your Xbox and understand you require this before Monday.
Please give us a call on 150 so our customer care team can chase your order.
Thanks,
Katie