Game pass cancelled by Ee

[Sweetooth69]

I took the Xbox X bundle with the 2 year gaming pass which Ee has apparently cancelled and customer support is hopeless 

[Katie_B]

Hello @Sweetooth69. 

I am sorry to hear your order was cancelled. 

Did our customer care team on 150 advise you why?

Katie

[Sweetooth69]

The customer care team wee only interested in passing me off to Microsoft who then couldn’t find anything and actually hung up on me


Sent from Yahoo Mail for iPhone

[Katie_B]

Hi @Sweetooth69. 

Just to confirm, you have received your Xbox X bundle? if yes, when did you receive your order?

Have you received a text from EE about your Game Pass?

Katie