04-02-2024 09:35 PM
My son has a phone on my account and has the xbox game pass as an add on. How does he activate it on his existing xbox account as I can't see how to do it on the app!
05-02-2024 08:26 AM
Hi @GinjaNinja76
Welcome to the community.
Is it active as an inclusive extra on his phone plan? Did he follow the activation link from the text message that is sent?
Chris
10-02-2024 09:29 PM
Thanks 😉
It's showing as added inclusive extra but I can't see where it says active?! My son didn't get a text
11-02-2024 07:44 AM
OK, thanks @GinjaNinja76
If you speak to our Mobile Care team, they'll try and resend the activation link through.
Chris