Activating add on - xbox game pass
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-02-2024 09:35 PM
My son has a phone on my account and has the xbox game pass as an add on. How does he activate it on his existing xbox account as I can't see how to do it on the app!
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-02-2024 08:26 AM
Hi @GinjaNinja76
Welcome to the community.
Is it active as an inclusive extra on his phone plan? Did he follow the activation link from the text message that is sent?
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-02-2024 09:29 PM
Thanks 😉
It's showing as added inclusive extra but I can't see where it says active?! My son didn't get a text
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-02-2024 07:44 AM
OK, thanks @GinjaNinja76
If you speak to our Mobile Care team, they'll try and resend the activation link through.
Chris
