07-11-2023 01:04 PM
when do you have your chat open because I've been writing for 3 days that it's closed, it's a joke, no communication with you
01-12-2023 04:46 PM
I prefer writing because my speaking English is no so good... How to explain everything that... And other side till now no access to old web chats...
Reinstalled EE app, the same... Problem is in the app chat platform, constantly need log in again and again, no one of conversation couldn't be ended..., interrupts. Spend all day trying messaging and still nothing good...
01-12-2023 05:41 PM
Hi @EEfan2591EE
If chat is not showing for you in the Help section of the EE app, to get your query fully looked into you would need to call us on 150 and the team will be happy to help.
Leanne.
01-12-2023 06:25 PM
OK. Thanks.