lOGIN ERROR

[sintec]

Hi

I get:

LOGIN - ERROR

We're working on fixing this page. In the meantime, find help at ee.co.uk/help

So i can't get my bills and find any information, because of this error.

Thanks

[Leanne_T]

Morning @sintec

Thanks for coming here. 

Are you able to log into the My EE app, or do you get the same error message? 

How long ago did you last access your My EE account?

Thanks. 

Leanne 🙂

[SA116]

---

@sintec wrote:

Hi

I get:

LOGIN - ERROR

We're working on fixing this page. In the meantime, find help at ee.co.uk/help

So i can't get my bills and find any information, because of this error.

Thanks

---

Hi,

Same here.

Used incorrect email first login attempt.  Then corrected it.  Even opening the login page on my browser results in this error page being shown.

I log on once a month to download my bill.

Thanks.

[Leanne_T]

Hi @SA116

Please give us a call on 150 and the team will get this looked into for you. 

Leanne 🙂

[sintec]

Thanks for answer. 

Actually i don't have My EE app, I use only website, to download bill. The last time was a month ago. Everything was good and i have downloaded it. but this time, when I am trying to log in there is this message about login error.

Thanks

[sintec]

I am not able to contact u by phone, because I am in other country. Maybe you can give your email or smth? 

[Leanne_T]

Hi @sintec

Sorry we have no email address, our contact details can be found on the Contact us page. 

Can you try downloading the My EE app and see if you can view your bills? 

Leanne.

[MD20221]

I havent been able to login for 2 or 3 weeks.

How are we supposed to get our invoices and check for any non contract charges.

Simply not good enough.

[MD20221]

The app is no substitute for online Access.

[sintec]

Thanks Leanne , with app I can see my bills, but i also want to be able to see them on website. 

Thanks