Live chat

aim-1
Explorer

Does anyone know if EE has a live chat to speak to them about upgrading?

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @aim-1 

You can access live chat via your online account or via EE contact us page. 

https://ee.co.uk/contact-ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi, 

I've clicked on that page and it's just telephone numbers. Or email them. I don't know if I'm totally missing something obvious 

XRaySpeX
EE Community Star
EE Community Star

@aim-1 : If you are on contract just click "Contact EE" at the top of any Community page and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.

For what do you need it? Perhaps we can help if your query is not a/c specific.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP