10-10-2024 12:06 AM
app doesn't seem to be working on the app or website
Solved! See the answer below or view the solution in context.
20-10-2024 10:14 AM
@Nick1777 have you tried clearing the cache in the app, uninstalled and reinstalled to the latest version. There was a update just last week. The bug from earlier picture of lost connection seems to have been resolved. I don't have any issues at the moment hopefully it stays like that..
27-10-2024 11:00 PM
Any assistance out there please none of my EE apps are working or any help on what to do EE are currently closed until tomorrow
28-10-2024 11:28 AM
Hi @warren1104.
Thanks for coming here.
Are you still experiencing issues with your app?
If yes, please provide more information regarding what is happening.
Speak soon,
Katie
28-10-2024 11:37 AM
13-03-2025 03:20 PM
Hi - the app and website is not working. No live chat option available. Been trying to place an order for an upgrade for 2 days and keep getting the same “technical issue” message at check out?
13-03-2025 05:24 PM
Hi @xrachelxb86.
Welcome to the EE Community.
Does an error code show with the error message?
Speak soon,
Katie 🙂
26-03-2025 05:46 AM
Hi my app is also not working
26-03-2025 09:02 AM
Morning @Craigturnbull34
Thanks for coming to the community.
Do you get an error message when you log into the app?
Can you access your EE account online through a web browser?
Leanne 🙂
26-03-2025 09:09 AM
26-03-2025 09:36 AM