eSIM Facebook and messenger not working everything else is

[Andy1105]

Is anyone having this issue? I’ve literally tried resetting everything and still won’t work on my mobile data ever since I went to eSIm 

[Rach_H · Accepted solution]

Hi @Andy1105,

Welcome to the Community!

It sounds like these may be blocked due to your Content Lock settings, which may need to be tweaked.

Rach

[Andy1105]

How would I change it on the iPhone? 

[Katie_J]

Hi @Andy1105. 

You can change your Content Lock settings within the EE App OR your EE account online. 

Katie 🙂