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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 606206 Views
  • 0 replies
  • 12 Helpful

EE 5.7.0 released today 30 Sept still buggy everywhere

have tired this latest version and really annoying  to se that the toggle for the roaming an scaling abroad from the Uk as still not been fix in this update. I use this feature a lot so I know when im roaming and can switch on or off. lee

Bazinga by Established Contributor
  • 709 Views
  • 6 replies
  • 2 Helpful

New App, lost family account

Hi allThe new app has removed my family devices and isn't recognising me as the account holder, so can't make changes. My husband relies on me gifting data, which I can't do now thst everything is wiped. Any advice gratefully received 

Jq1981 by Visitor
  • 410 Views
  • 1 replies
  • 1 Helpful

My ee new customer

Asking for me to link my ee phone number and stuff even though I'm a new customer I don't have an ee number yet that's what I'm trying to get but it wont let me look at contracts without linking? Please help

Data transfer

I need to transfer data to my son who’s away and I keep getting a blank page, can this be resolved asap

Rhian85 by Explorer
  • 1343 Views
  • 14 replies
  • 3 Helpful

App shows incorrect data

Hi All,New to forum so please forgive me if I have done this wrong. Has anyone else noticed that when they log into the my ee app it displays the incorrect information?For example...When I log in I see a button that says "Upgrade your iphone" - I hav...

RobMcN84 by Investigator
  • 1414 Views
  • 9 replies
  • 0 Helpful

My EE app > Manage and buy packs > Hyperlink

Discovered a Four Zero Four Not Found page - Trying to use the "See all packs" hyperlink in the New My EE app."See all packs" (full hyperlink)- https://myaccount.ee.co.uk/pappv5intcam=ON_EE_h_sso_appv5_manage_pack_simple_paymentCan't "grab the perfec...

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354- by Star Contributor
  • 587 Views
  • 1 replies
  • 1 Helpful

I have problems

hello i am applying for a phone but the bank i have given does not allow your team to make the payment i want to ask you to return my deposit and apply with another account i don't speak english thank you

Resolved! Trying to link account

I’ve registered my account and verified my email address twice now but every time I go to purchase a device from the store it says it’s for existing customers only and I need to log in. But I am logged in. It says log out in top right. It also says I...