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Bye bye EE

Gregorius
Visitor

‎22-09-2022 06:46 AM

I can’t log in to app because of some maintenance and as a result I’m not able to make any calls or use any data. That’s just ridiculous you should be ashamed of yourself. 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎22-09-2022 07:56 AM - edited ‎22-09-2022 07:58 AM

@Gregorius   If there is account maintenance then obviously you can not login in and account maintenance has to be done it what makes everything work with you account.  Do you think all the lines of code that make you account work just appear from nowhere. 
 But if you still can not login call customer services and request that they reset your online account. 

and account maintenance doesn’t stop you from making calls or using data. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team
In response to Chris_B

‎22-09-2022 08:58 AM - edited ‎22-09-2022 08:58 AM

Hi @Gregorius 

We’re always looking to improve your experience in My EE, bringing in new features and improving the service you receive. That’s why, from time to time we must carry out work that means you may not be able to use these services for a little while.
We’re sorry about the inconvenience caused.

Leanne.

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