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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 593511 Views
  • 0 replies
  • 12 Helpful

Resolved! Data retention

How long do EE records go back and what happened to data from orange and T-Mobile? id like to know how long I’ve had my mobile number and how far back my information goes but I don’t want a copy of it. thanks

Lj37 by Investigator
  • 1802 Views
  • 7 replies
  • 2 Helpful

Deactivated account

I need some help please. I am trying to order my son a mobile but getting Account Deactivated. How do I get this resolved  ? 

802 by Investigator
  • 838 Views
  • 4 replies
  • 0 Helpful

Still service is crap

Again always updating but I see northing changed can't wait to close my contract and move always updating for what and I need to send emergency data my son no good 

See42 by Explorer
  • 699 Views
  • 3 replies
  • 3 Helpful

Resolved! Hello

Hi I activated my Netflix smart benefit since 2month and  I never received any activation code.  Where I can find 

Website will not let me log in

I am a PAYG customer. upgrading to a contract, I have my phone but nothing works on it.I have tried my old sim, but I guess that is registered to my old phone still?Putting in the new sim does nothing, no EE logo, but my parent can call the new numbe...

sidknee by Visitor
  • 467 Views
  • 2 replies
  • 0 Helpful

Login Error

Hi I'm a complete newbie having got my new SIM for my SIM only contract yesterday.  I registered yesterday evening but am unable to login  via app or website. I just get login error and yet if I click on register in top right I can then see my detail...

Harriet24 by Investigator
  • 1250 Views
  • 7 replies
  • 0 Helpful