EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 29163 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 578015 Views
  • 0 replies
  • 12 Helpful

My ee app

I've been trying to get on my app for ee for about 5 hour's now and the same thing pop's up saying that the app is down for maintenance but I have been looking to see if it true but I can't see anything about this

Jors101 by Investigator
  • 541 Views
  • 3 replies
  • 0 Helpful

Sony xperia 10 III page not working

Every time I click on the Sony Xperia 10 III, either new or 'good as new', it reloads my previous page. I have tried on mobile, laptop, through upgrade and straight from the online store. any solutions to this problem?

EE app

I found the EE app a useful tool for checking my usage, bills and any incentives available, including, access to my EE up.   Recently however the app has stopped logging in and is asking for my credentials.  Any ideas for trouble free access again wi...

Metaverse by Contributor
  • 2432 Views
  • 11 replies
  • 1 Helpful

Updating my new address

I am trying to update my new address, I have logged onto the website rather than the app and went to check address and and the put in my new address but when it comes to confirming the address it is greyed out, I’ve refreshed the page and re-entered ...

Katcan84 by Explorer
  • 1301 Views
  • 3 replies
  • 4 Helpful