Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can’t log in to app, been like this for 3 days now. Keeps saying there is an issue with it?
When I log into my account, I can’t see any of my usage. Up to a few days ago I could see recent texts and calls made, is anyone else experienced this?
Hi can I add another sim to my existing account
My contract ran out early this week yet I cannot upgrade on line. Chat has been useless, app is useless. I could ring up, but these days it’s easier to sort out a new contract on line, which doesn’t seem to be the case. Pretty poor since I’ve been a ...
How would I transfer data over?
I’m *************Mobile *********** How Do I View My Broadband Bill [mod edit: please don't post personal details on the forum]
The new My EE app loads but any page linked to account information just returns a blank page
Problem with verified my number
I've got a family sim package - one for me (Dad) and 3 extra sims on my account for family members. Let's call them, Tom, **bleep** & Harry. On my invoice, all four sims show the user as me 'Dad' which makes it difficult to manage but if I go into ...
