EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 13560 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 26782 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 558854 Views
  • 0 replies
  • 12 Helpful

EE

I am happy my EE and brilliant 

Raz77 by Explorer
  • 252 Views
  • 2 replies
  • 0 Helpful

App down

App down for maintenance before midnight what a joke. Can't gift data.

Aldo222 by Investigator
  • 242 Views
  • 1 replies
  • 0 Helpful

Stop messing

Why are you always completely changing stuff. It serves a purpose, leave it always a pain int hearse getting in and finding your way round when it's changed. Keep it simple and stop changing so much

App not working

App not working so can’t gift data out. Come on EE get this sorted. What’s going on. No communication of how long this maintenance will take.

Snoopy64 by Visitor
  • 248 Views
  • 1 replies
  • 1 Helpful

My phone

Hello,I didn’t realise I got insurance on my phone for it to be fixedso I took it to a shop to get fix and now the whole screen come off but it does still work is there a possibility to send off my phone to get it fixed as I’m sure it’s incudled in t...

Rachelx2 by Visitor
  • 247 Views
  • 1 replies
  • 0 Helpful

Access to App

I’m so confused by this app it is absolutely rubbish. I’m looking to upgrade both phones on this account but for the life of me cannot navigate this website. I will take the old fashioned approach and phone and speak hopefully to a “ human “ in the n...