EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Update Direct Debit page a joke

tried adding a direct debit, the page crashed, but got an email confirming DD added, then tried to change direct debit date from the random 10th of the month, again, on save it crashed, then tried once more... you have reached the maximum tries... aw...

Resolved! EE app

Hi,Is the EE app not working or is it just not working from my side? It has been a week now since it says about some maintenance work.

Non-Existent Chat Support

'Message Us', they say...Why is it that a company whose fundamental existence is built upon the act of communication, cannot have a functional chat support system?It's pretty embarrassing for a business as big as EE.You go to the 'Contact Us' page an...

Upgrade

Hello

Have an icon on my screen displaying i have a voice mail but i have since turned

I have an icon on my screen to tell me I have a message but I have turned it off but still the icon remains,I have been in your shop but even they don't know what to do, have tried to ring you but all I get is more messages but no one to speak to ?

When is the ee app hoing to be working it has been offline for weeks

EE login

I cannot access my account

EE Perks Account

Hi,I've received an email today saying I need to revalidate my ee perks account, but it keeps failing.I logged into my ee perks account, clicked the link to revalidate, the form asks me to enter my company and personal email addresses, but when I sub...

New app

The new app is not an upgrade.It is a pain. Please return to the previous one. It was much better.

EE outages

In OX44 region and have no mobile calling or data. Been going on for days now. When will I be credited with a refund? if it isn’t back on today I may have to switch providers