Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I’m trying to gift data they are on a separate billing account to me can I still gift data?
I’m trying to gift data. I cannot anywhere in the app find anything about data gifting despite using this forum and searching relentlessly. It’s not in the website or the app. Do I need to add a family member to my account to gift data? How does it w...
Hi, I'm a new customer with EE and I can log into the web based account okay, but when I try the same details on the app, it says the below image:Apparently I'm not the account holder???
I don't know what this is, I can't login in to the website , everytime I try it says this. Please FIX THIS.
How can I upgrade or get dim as it saying I’m not the account holder which I am
Any update as to when the option to download your bill will be back on our log in pages?
I need to be able to gift date between my devices but it won’t let me on the app?
Hi,I'm unable to log into the perk portal or reset my password. It says a reset email has been sent but there is nothing in inbox or junk, of either of my email addresses.My bill is incorrect so I'm unsure if my discounts applied correctly when I upg...
I bought a 35gb deal and it’s only gave me 20gb
What time is the website (specifically EE shop) expected to be back up and running?
