Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have just got my upgrade and when I go to log in to the app it tells me that it can't find my products and to link my device, I have already linked my number though so why can't I see my products? Called 150 about this and the woman I spoke to her ...
Hello, Due to your not working right now i’m unable to gift data between my number to another. Is there a way for me to gift the data as soon as possible?
can anyone assess my ee
Has anyone had problems with trying to upgrade cause I have tried to do it and everytime I log in and and click upgrade it takes me to the to start and says that I can’t log in. Any advice on how to do it Thanks
I've been trying to upgrade one of my phones with EE as the contract ended in October for a number of days, however, no matter how I try to upgrade I get the error 'SORRY! WE COULDN'T FIND THAT PAGE', that's either through the website or the EE app.T...
I log in. I go to upgrades, it tells me the system can't log me in. Erm, c'mon, I'm already in!
how do I change my email address as I have since changed company
I am having trouble accessing my account each time I try to login it says my details are wrong and when I request forgotten details I don’t receive an email (I’ve checked my junk folder) I am needing to revalidate my details
