Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I just want to download the EE app but am having difficulty
Good Morning, I hope you all had a fantastic festive period. I previously downloaded the “My EE” app. Over the festive period I have stopped being able to open the My EE app. When I attempt to open the App I am confronted with the following message “...
Hi I want to remove lock on my ee SIM card
Hi, I am currently outside the UK and i am trying to make my bill payment and i cant because it says it has been paid, i tried getting in contact with EE but the chat function isnt working and the call just sends me through the automated system which...
why doesnt my ee account work properly
Hi, phone seems to have glitches, when gifting data it doesn’t use my name but someone off my contact list, the people I can gift data too are correct. Why is this? Has it happened to others? How can I fix it?
MyEE app is not working today. Is this just me? And I can't get onto the webpage as I no longer have a landline and it's telling me it doesn't recognise my A/C number!! What's going on?
