Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can you put a block on the phone so no one will be able to use it please?
How the hell do I find my bill now? It seems you really have made this whole experience a real chore. Why would you not just keep it simple?
Hi I have a data plan on my IPad. I ran out so topped up 1GB which only lasted about 1hr so put on £20 worth which only lasted for the same sort of time. Am I doing something wrong. ThanksMat
This new update is garbage I have to go through a browser to top up which means the ee app is now useless
Hi How to update my account please
When I log on to my EE via the app or online nothing about my account is visible. All I can see is my profile. Any Iseas why or how I can access my account?
Can’t connect to my ee account because they are updating for over a week now
Can’t seem to use the feature on the appthe message us has gone and all that is there is call us any idea why ?
Why do you feel this is necessary every time?I use fingerprint but cant use that until i dig out password to get into app.Sort it out will you.
To give you the best My EE app experience possible, we’ve released a new update for your app. This includes some important background enhancements which will further improve your service. If you see one of the below screens or a maintenance screen, w...
