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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8898 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22807 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 483198 Views
  • 0 replies
  • 12 Helpful

App maintenance

Why after 2 months I still can’t access my EE app? Keeps saying app maintenance.please help as need to gift data to 2 teenagers !! 

EE New number

Read moreRead moreI had an old number and i have stopped using it and i brought a new one and both of them are on EE. I am using the app however my old number still shows up and i want my new one to show up and i’ve already brought data for it howeve...

Bxzzxm by Visitor
  • 286 Views
  • 2 replies
  • 1 Helpful

Upgrade

Read moreRead moreiPhone upgrade iPhone upgrade I upgraded my contract in store on 1st June, paid the upfront cost and walked out with the phone.I then had a text 2 weeks later to say the upgrade had been reversed and the equipment had been received ...

Emma378 by Explorer
  • 331 Views
  • 2 replies
  • 0 Helpful

Resolved! App under maintanance

Trying to check balance , WHERE is it ?? try to log into app and get “app under maintanance” been getting this for weeks

Susyb4 by Visitor
  • 326 Views
  • 3 replies
  • 3 Helpful