EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589597 Views
  • 0 replies
  • 12 Helpful

Resolved! Payment

Can’t pay for  my bills for some reason 

Ra151 by Explorer
  • 410 Views
  • 1 replies
  • 0 Helpful

EE app/5.29 - Shop - Broadband - Address look up/Broadband

How does the EE app know, within the Shop-> Broadband , on this dashboard page, the physical address, it seems to be "looked up" and already filled in?Deleted the EE app re-installed the app/ clear and crunched devices cookies and cache.The address d...

354- by Star Contributor
  • 741 Views
  • 11 replies
  • 0 Helpful

Unable to upgrade.

I am due an upgrade on 1 of my contracts (I have a few on my account for the kids)Everytime I try to do it online or the app (I have tried several devices including laptop, tablet and 4 different phones) and I keep getting the error "unable to load u...

Screenshot_20240204_224742.jpg Screenshot_20240204_225801_Chrome.jpg

Unlink account

Hello im trying to unlink my account so i can add all my products i have with u on one account as i currently have my mobile accont on one email an broadband an tv on another one