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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 602381 Views
  • 0 replies
  • 12 Helpful

Live Chat on EE

I’ve got incredibly bad anxiety and I cannot get words out when actually on a telephone call. I’ve tried to access the live chat but all it does is buffer on a screen for 20 minutes until I either loose patience or the app crashes.Is there  an email ...

Trying to upgrade on website is impossible

I’m finding the website really hard to use to upgrade . I go through the upgrade link but i want to keep my old number and going through the checkout no where does it say about keeping number or trading in old phone , I have to put all my info in aga...

Kay8814 by • Visitor
  • 460 Views
  • 1 replies
  • 0 Helpful

Resolved! Live chat messaging

Is there any live chat or messaging as when I go to help on the app it’s telling me I have to call. I cannot call as I’m at hospital and unable to call.

Broadband issue

Hi I’ve successfully attached the broadband to the land line and it’s not working my provider is BT and I subscribed to 2 sims and the EE mobile app now also is not working as well, any help ?

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