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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15226 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 28239 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 569961 Views
  • 0 replies
  • 12 Helpful

Resolved! Using same Email for two Accounts

Hello i already have a tablet on the EE network. Today my new sim arrived and I'm going to use the same Email for both .Is this possible. Thanks 

wilco58 by Established Contributor
  • 1300 Views
  • 7 replies
  • 2 Helpful

Resolved! Documents on EE app.

Does anyone know where to find the important documents in the app .Keep getting text messages say there is important documents to view in the app but when I go to it I can't find where they are . 

Silv by Visitor
  • 715 Views
  • 1 replies
  • 1 Helpful

App is useless

Reluctantly, I have just moved to EE from Plusnet.  I loved Plusnet, the signal was great, the customer service was great and of course the free roaming was great.  Also, the Plusnet app was great - it showed all my calls, all my SMS and data used.  ...

Maz-15 by Investigator
  • 482 Views
  • 3 replies
  • 0 Helpful