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Bad website cant log in or even log out all as per other postings

Aspend3n
Visitor

Bad website cant log in or even log out all as per other postings

27 REPLIES 27
Schockwave
Community Hero
Community Hero

Hello @Aspend3n ,

Welcome to the community,

You are logged in, as you have just posted a thread in the forum.. If you want to log out, then, top right you can do so, the same when wanting to log in again.

Not sure what your problem is, or are you having problems with the My EE App? Need more information from you. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

@Aspend3n  If you can’t login how can you have issues with login out ?  

Site has altered there is no log out button. just checked and paid wifes account, now cant move to my own account as cant log out of her account

PDC91
Explorer

If multiple accounts in family cant move between accounts as explained above

Christopher_G
EE Community Support Team

Hi @PDC91 

What happens when you go to your profile then log out?

Chris

@PDC91   You just select the number to change to a different line on your account 

Your answer is total rubbish. The only time I can get the icon to logout is when I go to help and search "I can't logout." I am going to have to go into the local shop and get them to show me.

 

pstrac34
Investigator
Investigator

New website is extremely slow in loading 👎 and can't find a logout function  👎

Leanne_T
EE Community Support Team

Hi @pstrac34 

Have you tried clearing cookies and cache for the web browser? 

If you select your profile (the letter on the tab right) this will have a log out option at the bottom of the page. 

Leanne.