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Why is the ee app never work. Always improving blah blah

MYS77
Visitor
 
1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Mcgran15 and @Robin62,

Welcome to the EE Community. 🙂

The My EE app was unavailable overnight for some routine maintenance.

Are you able to log in this morning?

James

View solution in original post

6 REPLIES 6
Katie_B
EE Community Support Team

Hello @MYS77

I am sorry to hear you are experiencing issues with the app. 

What version do you currently have?

Do you see error messages?

Speak soon, 

Katie

Hi Katie_B if MYS77 is getting same message as me displayed it is 

"Your App is being improved 

The My EE App is currently undergoing some last-minute maintenance to make sure it stays working at its best.

Don't worry you can still use iyour data and allowances,and your account will continue to function as normal.  Please bear with us while we finish our improvements as quickly as possible.  See you soon. "

Visit EE Community 

I have been getting this most times I login for past 2 months and I just uninstall and reinstalled from Google not sure what version that is but still the same. 

Robin62
Explorer

Same on Apple version of App tonight!

Very frustrating 😏

James_B
EE Community Manager
EE Community Manager

Hi @Mcgran15 and @Robin62,

Welcome to the EE Community. 🙂

The My EE app was unavailable overnight for some routine maintenance.

Are you able to log in this morning?

James

All working this morning.
Thank you 😊

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Thanks for letting us know @Robin62 🙂

James