2105580members
1544online
1307902posts
Community Activity
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Resolved! BT/EE TV - Manage Device problem
I have a 'Manage Devices' problem. With EE/BT TV web player, when I try to watch on my desktop, I get a message telling me I have reached my device limit. I go to device management and I can see that my desktop has used up all 4 devices when I've log...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Replacing to E-Sim - Only "Order Physical Sim" Button Shows Up
I was using my physical Sim on my IPhone 14 device.I decided to get an E-Sim, but the replacement page only shows up Order Physical Sim option.
EE wifi Hotspot
I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks
Cancellation
Hi, does anyone know if I can cancel my plan but then carry on just paying for my device? So I can move elsewhere.
Why are the offices closed? I need to pay before midnight tonight
All 150 options just say this office is now closed. I'm on a special plan where I need to pay before midnight on the 15th. Why advertise everywhere I can call til 9pm? I've tried via the app and via 150.Just posting for evidence tomorrow and hopeful...
I am moving house and want to give EE my new address.
I am moving house and do not know how to get in contact with EE to give them my new address. I would love to talk to a human being if possible.
Resolved! I have no photo ID what other forms of ID will EE accept?
I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.
