Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I might just change providers. Anyone else always having this issue?
Rather then repeatedly tell people to waste their own time in a queue to your "Mobile Care Team", why don't you guys talk to them and tell them the stupid website is a joke, it NEVER works.
This is ridiculous, every month now I can never get on the website to get our invoices. I have called to also update our bank details for the direct debit and this has still not been done.
I'm having the same problems . I was payg and switched phone and went onto contact. I never had a problem with logging in either on phone or tablet I 've changed my password etc etc but nothing works. I do want to check my bill . I've tried evrything going spare here. Messaging them doers nothing.
Every time I log in on my laptop and choose an option I get the never ending spinning circle or the same screen rolling over and over with no chance to enter any thing. Ha Ha! Halfway through this text, I got interrupted by a dropdown asking for feed back! No worries, I am off to another provider
I have tried all suggestions but nothing works. Select the HELP option but nothing works, just the good old spinning dial, but when I switch to SHOP in the hope that I am going to buy something, everything works! Probably just a marketing ploy.. EE not happy to HELP but very happy to SELL!
