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Whats up with the EE website?

blueberrycrumb
Visitor

for 2 months now i have not been able to use the EE website. everytime i try to log in all i get is '

This service isn't working right now

 

We're working hard to get it up and running. Try again later, browse the rest of our site, or get in touch if it's urgent.

 

so i cannot get access to pay my bill. i have tried useing the app to log into my account an have the same issue. 

ive tried using a diffrent browser an still the same issue. 

ive tried clearing my browser cache an still the same issue.

 

i don't know if its a prblem my end or the website itself is just not working. 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@blueberrycrumb  You can use THIS to pay your bill, you can also call customer support to pay the bill.    But what you need to do is call customer support and request that they reset your online account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@blueberrycrumb  You can use THIS to pay your bill, you can also call customer support to pay the bill.    But what you need to do is call customer support and request that they reset your online account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.