Is there anything being done about this issue with the website?
I'm able to log in to the website but then everything stops working, I'm due for an upgrade but apparently EE don't want me to do that so may have to go elsewhere to a company with a working website.
Keep in mind, the website has NEVER worked for me. I have the app but when you select upgrade it redirects you to the website anyway which doesn't work.
I've tried:
Clearing the browser (cache, cookies etc. I clear everything)
I have tried using Microsoft Edge, Opera GX and Google Chrome (same issue on everything)
I have tried on 2 different computers and 3 different phones, I've tried going to the website through the app and directly with the same issue on all phones and all access methods.
As soon as I select upgrade or go to the shop all that loads is the top and bottom banner, everything that actually matters doesn't show up. Refreshing the page does nothing, usually it then tells me to log in again.
The above is what I see on both desktop and mobile, stops loading the exact same way every time. Note that it says "log in" in the top right but this is what I'm presented with AFTER logging in.
Note: Ad blocker has nothing to do with this, I have tried with it enabled, disabled and completely removed and there is no difference. I don't have an adblocker on Edge or Opera GX and have the exact same issue as above.
I see this has been raised to EE many many times by many many people who all get the same advice that never works. Maybe it's time to stop thinking "It's not us that are the problem, it's everyone else who's the problem" and consider that your website just isn't fit for purpose and needs to be fixed ASAP.
