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Destroy my mental health(CPTSD)with get charged for late payments every month !
I don't know why am having to fight every month with everyone trying to add money on to all my bills and I don't understand again why my bill is 150% more than it should be again, it might not seem a not to you and your staff but to people like me it...
Pay per call charge
Good morning,I was swapped over to EE broadband from BT after renewing my contract with BT. When I was talking on the phone with the person who sorted out my upgrade/changeover I remember telling them I had no home phone so needed nothing relating to...
Deadlock Letter
EE have sent me a deadlock letter which is factually incorrect. When challenged they are refusing to amend the letter as apparently these can’t be changed. So in essence they want me to present a factually incorrect letter to the ombudsman as fact. H...
Local Hotspot Refuses Password Half the Time
I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...
Can’t activate Apple Music add on
Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music
Is this real?
EE: We faiIed when trying to process your Iast biII. To avoid the cancellation of your services pIease use: https://ee-support-direct.web.app
Isle of Man Pay as You Go Charges
I've got an EE card which I use PAYG when I'm in the UK. I've seen conflicting information about the charges in the Isle of Man.1 £2.99/day if you have a monthly contract. Otherwise normal roaming.2 £2.99/day for contract and PAYG.Can anyone...
NHS Perk
I went to upgrade today but have been told that my NHS Perk is no longer valid for any plan that I can get for the Samsung S25 Ultra. I've been with EE for 11 years or so and I'm surprised that this perk has been withdrawn and customers not informed....
