Community Activity

Router recommendations for 1.6Gbps

Features required: MULTIPLE 2.5G ports (not just WAN) and WiFi 6E standard at a minimum (WiFi 7 would be nice) with good MU-MIMO/Traffic management to ensure maximum speeds across multiple devices. 6GHz network band is an absolute must (I believe tha...

EE sim card cancellation issues

Contacted EE on Monday to cancel my SIM card(number ending with 397) as I found a better deal and was told that it would be done in 4-5 days, called them again today to check the status and was told that it's not possible to cancel the sim card and t...

IMG_0327.jpg IMG_0328.PNG
ewqrt by New Member
  • 0 Views
  • 0 replies
  • 0 Helpful

Resolved! is store.ee.co.uk legit?

Hi,I just wanted to purchase from the website - store.ee.co.uk and just wanted to check if this is legit or a scam. I was looking for a grade A phone. Does anyone have any experience with this webiste buying phones? Please let me know Thank you

prxtxxk by Investigator
  • 38 Views
  • 5 replies
  • 3 Helpful

EE Account Linking & eSIM Issue – Need Help

I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...

caneraras by Investigator
  • 86 Views
  • 5 replies
  • 1 Helpful

Can’t receive text or send text messages

Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...

Gliba by Investigator
  • 97 Views
  • 10 replies
  • 0 Helpful

Top up via card

Hi. I am trying to register my travel card to top up my plan, but it has 16 digits, and EE only accept 13 digits. Any suggestions please?

Dave4410 by Investigator
  • 9 Views
  • 0 replies
  • 0 Helpful

Red nose donation

When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?

GoMacKay by Explorer
  • 24 Views
  • 2 replies
  • 0 Helpful

Router still flashing orange

I am a new customer i set the router up yesterday and it's been flashing orange i rung there "tech" support and was told my fiber has been activated but have to wait till 11:59pm last night woke up this morning and still flashing orange so I am going...

Help at EE Stores?

I have a basic Nokia phone. Not a Smartphone. I went to an EE store to ask for help with this phone. I have a some £30 credit with EE on this phone. The assistant was more interested in a game being played on an iPhone but eventually made an effort t...