Unable to upgrade

[Bw15]

Morning,

I am able to upgrade my Apple Watch as the contract is almost finished. But the website and the app will not let me.

please can you advise?

I was hoping to upgrade my Apple Watch 6 to the Apple Watch ultra? Can you please come back to me with prices as I don’t want to pay anymore than I already am but would like to upgrade.

kind regards 

ben whitmore

[Christopher_G · Accepted solution]

Hi @Bw15 

Welcome to the community.

I recommend speaking to our Mobile Care team on 150 so they can check what is available for you.

Chris

[Lorna3440]

I have the same issue 

[Katie_B]

Hello @Lorna3440. 

What happens when you try to process your upgrade?

How long left is remaining on the contract?

Katie