Unable to log into the EE App.

Kyl3
Investigator
Investigator

Same issue here. I can’t login to my app. I can log in online but can’t access my bill. 

3 REPLIES 3
Kyl3
Investigator
Investigator

Same issue here. I can’t login to my app. I can log in online but can’t access my bill. 

Kyl3
Investigator
Investigator

I can’t log in on the app but can log in online, but can’t view my usage or bills online it just says unavailable 

Peter_W
EE Community Support Team

Hey there @Kyl3 

Welcome to the EE Community!

We don't have access to customer accounts via this forum to check, but if you can log in but unable to see your bill, it definitely makes sense for us to check how your account is set up at our end and make sure this is all as it should be.

If you get in touch with our customer care team, they can run through security with you and ensure we get this investigated.

Peter