Unable to gift data
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-06-2023 12:15 PM
Solved! See the answer below or view the solution in context.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-09-2023 11:16 AM
Hi @GDavies1972
This should still be available for you using the app and online, please give us another call to get this looked into in more detail.
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 12:07 PM
Sent from my iPhone
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 01:45 PM
Just the numbers on our get in touch help page, @GDavies1972. There's a live chat facility on there too.
Hope you get sorted.
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-10-2023 08:46 AM
Just can’t see anywhere that gives you the option
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-10-2023 09:53 AM
Hi @Patcope
Are you using the app or My EE account online to gift data?
Are all numbers on the same pay monthly account?
Leanne 🙂
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-10-2023 01:47 PM
Sent from my iPhone
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-10-2023 02:00 PM
Do you get an error message when trying to gift data or is this option not showing? @GDavies1972
Have you reported this to our customer care team?
Leanne 🙂
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-10-2023 05:10 PM
TRY AGAIN
Is the message that I keep getting and have reported this every month since the start of the year when it started happening
Sent from my iPhone
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-10-2023 07:02 PM
Hi @GDavies1972,
Please get in touch with Technical Support so a member of the team can check the status of your support ticket.
Thanks 🙂
James
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-02-2024 07:02 PM
Yes - I am unable to gift data -
This has been like this for months now...I always have to phone to gift data.
When will this be resolved?

- Wrost and Rubbish Company Service in the World in Contracts & Billing
- Cant buy packs with credit or pay by a card in Pay as you go
- Hi. I'm trying to add sim card number to my account so I can top up data / check in EE app and website
- Unable to see my bills online in Contracts & Billing
- Can't receive texts. in Pay as you go