This app terrible

[Smithy_1170]

This new app is shocking , all I want is old app back so easy to use , now all I can do is chat to people 

it’s says your app is being improved 

I just want check usage , bills , add ons , up grades 

instead of ask a question !! Who ever thought to change to this is a joke 

my ee app pointless now 

thank you 

Jason 

[Conall1980]

Nothing, it just brings me right back to the start. Went onto 3's site and had a phone ordered in around 3 or 4 minutes 

[Leanne_T]

I am sorry to hear this is happening @Conall1980 

Have you now left us for the other network? 

Leanne.

[Conall1980]

Not yet just waiting on the cridet check then order confirmation 

[Leanne_T]

If you would like your My EE looked into, please call us on 150 and the team will be happy to help @Conall1980 

Leanne. 

[Welcome20]

Hi, it's nothing specific, just feeding back that it's so buggy it's
unusable. Crashes, freezes, etc.

[Rebeccalee]

I’ve had exactly the same issue time and time over including with the previous app. Utter rubbish. I can’t even access my billing from the website. Will just have to see what they take out for the 4 lines linked to my account this month. 

[Leanne_T]

Hi @Rebeccalee 

What happens when you try and log into the app? 

Which version of the app are you using? 

Leanne.

[evanbrindle]

This app doesn't work at all  

Shocking from the company that boasts about being the biggest and best. 

Awful 😞

[Christopher_G]

Hi @evanbrindle 

Welcome to the community.

What happens when you try to use the app? Have you tried deleting and redownloading it?

Chris

[Mweigt]

Done that, no good, app is crap, next step is to leave EE and get a better provider!