Tests going to wrong phone

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13-01-2025 11:25 PM
Hi I have a couple of lines on my account and I’m getting texts for order, bills etc going to the wrong phone I’ve got my phone number on my account and it’s on the EE app but still everything is still going through to my other phone. If I order something the delivery code comes through to my phone.
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14-01-2025 09:39 AM
Hi @Profile closed
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to check and correct the contact number on your account from our end.
Chris
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14-01-2025 09:39 AM
Hi @Profile closed
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to check and correct the contact number on your account from our end.
Chris
