Community Activity

Resolved! BT/EE TV - Manage Device problem

I have a 'Manage Devices' problem. With EE/BT TV web player, when I try to watch on my desktop, I get a message telling me I have reached my device limit. I go to device management and I can see that my desktop has used up all 4 devices when I've log...

zisakjee by Contributor
  • 1989 Views
  • 19 replies
  • 3 Helpful

Message us??

Hi, Has this option to contact EE this way been removed?  I’ve tried on the app and on the website but still cannot get the message us button to appear. is there a way to email them instead?  Thank you 

Mazza26 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...

VW1974 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Resolved! Cannot change inclusive extra

I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...

Umiamz by Skilled Contributor
  • 3224 Views
  • 11 replies
  • 3 Helpful

Dropout of wired device during the day

Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...

Mal-110 by Investigator
  • 26 Views
  • 1 replies
  • 0 Helpful

connection Issues Gallaxy A12

When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.

Angela2 by Investigator
  • 12 Views
  • 0 replies
  • 0 Helpful