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Blessy_t
Visitor

‎01-02-2023 11:02 AM

Hello, 

The mobile banking app and computer will not allow me to change my settings. 

It says "These settings are managed by the bill payer. You'll need to ask them to make any changes". 

i am currently the bill payer, how do I get this unlocked?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎01-02-2023 11:05 AM

A banking app has nowt to do with EE; the MyEE app has.

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

If you think I helped please feel free to hit the "Thumbs Up" button below.

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