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Set default number on website and app

uvarvu
Established Contributor
Established Contributor

‎21-09-2022 03:32 PM

Is there any chance we can have the option to set the default number in our mobile accounts?   Mine is currently set to my apple watch number and I'd like to change it to my phone number.

4 REPLIES 4
Christopher_G
EE Community Support Team

‎21-09-2022 05:08 PM

Hi @uvarvu

I can't see a way of doing that through the My EE account. It may be worth speaking to our customer service team to see if they're able to change something from our side.

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎21-09-2022 08:34 PM

Whenever you log in afresh to MyEE your a/c's are listed in order of A/c No. with the lowest numbered as the current 1. So your watch must have the lowest A/c No.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
uvarvu
Established Contributor
Established Contributor
In response to XRaySpeX

‎22-09-2022 01:36 PM

All of my numbers are under the same account.   You did get me thinking though, the numbers are displayed in ascending order so maybe its that.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to uvarvu

‎22-09-2022 01:43 PM

Even 1 MyEE a/c will contain a no. of contracts each having its own A/c No. & corresponding mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful