Parental control loss during updates

[Redders4]

I find the constant updates difficult as I I can't control my daughters internet access at these times.  This is not really acceptable.  

[Rae0702]

Completely agree, I have been having similar issues.

[Jw140]

Very frustrating and is very unreliable when the tools that we have to control our children’s usage keeps getting dis disrupted by supplier

[Katie_B]

Hi @Redders4.

Thanks for coming here. 

Do you see any error messages?

Our app usually goes down for maintenance late at night when there is a low usage from customers. 

I am sorry to hear that this has affected you being able to use controls last night.

Katie