Order

rtzu22
Investigator
Investigator

Good Evening!

After placing my order I received an email saying - 'Please call us to discuss your order'. It's been three days now I am trying. How can I complete my order? I do not speak English 😞

 

 

12 REPLIES 12
rtzu22
Investigator
Investigator

Good Evening!

After placing my order I received an email saying - 'Please call us to discuss your order'. How can I complete my order? I do not speak English 😞

rtzu22
Investigator
Investigator

Good Evening!

After placing my order I received an email saying - 'Please call us to discuss your order'. It's been three days now I am trying.How can I complete my order? I do not speak English 

 

 

Chris_B
EE Community Star
EE Community Star

@rtzu22  unless you call your order will not proceed. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
 
 

I do not speak English 😞

James_B
EE Community Manager
EE Community Manager

Hi @rtzu22,

 

Welcome to the EE Community. 🙂

 

Do you have a friend or family member who could speak on your behalf after answering your security questions?

 

James

Hi 

unfortunately not at the moment 😞

Jon_K
Former EE Employee

Hi @rtzu22.

 

Unfortunately at this point you would need to speak with someone to progress the order.

 

Please give us a call as soon as you're able to get someone to help you with this.

 

Jon

Hi

All Right! 
Then I would like to cancel your order.

Jon_K
Former EE Employee

Hi @rtzu22.

 

Have you tried contacting our live chat team on our get in touch page?

 

They may be able to help you and you could use translate.

 

Jon