Notification after update

[Ian1109]

Since updating the iPhone app, it’s showing I have 1 notification and I can’t clear it? I’ve tried looking at all sections of the app to see if there’s something I’ve to action, but it’s still there and I can’t clear it. Anybody else have/had this problem?

[Bazinga]

I would just call 150 and tell them you wish to make a complaint and what the complaints about and that’s the issue that you’re having a bath or you can ask him to raise a support ticket for you are more complaints. They get about this app and website more chance we’ve got of them solving all the problems that we appear to be having.  

[Leanne_T]

Hi @Ian1109

I've sent you a private message on here for some extra details 🙂

Leanne.

[HoneyMonster77]

I’m also having the same issue. I followed all steps in provided but still not gone

[James_B]

Hi @HoneyMonster77,

Welcome back to the EE Community. 🙂

Please get in touch with Customer Care so our technical support team can raise a support ticket for this issue.

They'll be happy to help.

James

[tmcclure]

Hi. I am having exactly the same issue on my iPhone XR. Tried all the above but nothing seems to clear it! Help please! 

[Christopher_G]

Hi @tmcclure

I would recommend following @James_B's advice and speak to our technical support team. They will be able to raise a ticket for this.

Chris

[silversarah]

I’m having the exact same issue 

[Christopher_G]

Hi @silversarah

Welcome to the community.

Have you tried deleting and re-downloading the app?

Chris

[Milster]

I have an iPhone 8 and have the same issue as described above. It must be a bug of some sort.

[JackMONeill94]

Hello I am having the same issue can you help me please?

Thanks