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Not the best

wills_53
Investigator
Investigator

I apologise in advance but this is somewhat of a rant, to say I think EE is the best mobile company these days is not true. In fact I think it has been going down hill rapidly but now its dropped over a cliff, the new phone plans are truly awful and only designed to make more money from their customers by signing up to credit agreements. The website and app this morning kept telling me I needed to link my devices before it would let me do anything including gifting data then when I tried linking them it told me they were already linked. I have been an EE customer for more that 6 years but I very much doubt when the last of my 3 contracts runs out I will renew with them. Sorry EE but you are 0 in my book these days and stop trying to flog me your broadband because if its anything like your mobile deals that will suck to !

1 REPLY 1
Leanne_T
EE Community Support Team

Morning @wills_53 

I am very sorry to hear this. 

Are you still getting the same message when opening the app? 

How long ago did you last access your EE account online or the app? 

Leanne 🙂