upgrading phone

[gshillcock]

Trying to upgrade my phone but every time I click onto the browse the upgrade phones it goes back to the previous page and says cant log me in. 

[Leanne_T]

Morning @gshillcock 

Thanks for coming to the community. 

Could you try logging into your EE account in a new browser after clearing cookies and cache, does the same happen? 

Leanne.