10-02-2023 11:21 AM
Is the app down? Can't login and also cannot see info when logging into website
14-02-2023 03:25 PM
Hi @MarkSL,
As a next step, please clear the app's cache.
Go to Settings > Storage > Apps > My EE > Clear Cache.
Does that help?
James
14-02-2023 03:32 PM
Hi, @James_B , tried that and it doesn't help deleting cache or deleting all storage.
14-02-2023 03:54 PM
Thanks for trying @MarkSL
Please get in touch with Technical Support so the team can make sure your account is setup correctly at our end.
They'll be happy to help. 🙂
James